Shipping Coverage
We offer nationwide and worldwide shipping from our warehouse in Malaysia. All orders are processed from Monday to Friday (excluding public holidays).
Processing Time
Orders are typically packed and shipped within 2–3 business days after payment confirmation.
Estimated Delivery Time
- Malaysia: 3–5 business days
- Singapore & Southeast Asia: 5–8 business days
- Other Countries: 7–15 business days (may vary due to customs)
Shipping Rates
Shipping fees are calculated at checkout based on your location and selected shipping method. Free shipping may apply for minimum order amounts or during promotions.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can track your package on the courier’s website.
Delays & Responsibilities
While we aim to deliver on time, delays may occur due to customs, public holidays, or logistics disruptions. PlugHub is not liable for delays beyond our control, but we will assist you with tracking updates and claims if needed.
Incorrect Address
Please double-check your shipping address before checkout. PlugHub is not responsible for items lost due to incorrect shipping information provided by the customer.
Shipping Inquiries: plughub.sb@outlook.com